Frequently Asked Questions
How does Timed Ticketing Work?
Present your QR code at the Box Office during the 15 minute time slot printed on your ticket. (It takes about 5 minutes to park and walk to the Ticket Booth). We will not admit you early, but things happen, so we WILL admit you after the arrival window. VIP ticket holders can arrive any time, but no later than the last arrival time for that day. Those times vary a little bit, VIPs will be OK arriving by 9 Fridays & Saturdays, and 8 on all other nights. As we approach sell out for earlier times we open later time slots. So, if you have a VIP ticket and want to know how late you can possibly arrive, just go to the Buy Tickets page and see what the latest arrival time is for that night. Box Office and Attraction Line closing times will also be posted on the home page every night we are open.
Can I buy Tickets to a single Attraction?
No. All tickets are night-specific and include all 5 Main Attractions. You’ll get a wristband and we’ll mark each attraction as you enter. Our “Win a t-shirt Carnival Games” require a separate carnival-style ticket. They are $5 each and each ticket will give you 2 tries at the game of your choice. The Carny Crypt Experience is new, and not a part of the Main Attractions. Its a 3 minute immersive audio/video experience and has it’s own ticket ($5 online or inside the venue).
Are the Attractions in a set order like 2020?
No. We are back to the open format. Go where you want when you want. There is no number system at the Haunted Forest this year. All patrons will have a ticket to all 5 attractions, so just find the shortest line at any given time.
Why isn’t the Carny Crypt included in the Admission Price?
The Crypt has been converted from a walk-through attraction to a show. If it runs full throttle all night it can only handle about one-third of the crowd at Panic Point. Both the Carny Crypt and Carnival Games require an additional purchase in order to participate.
What about Covid?
In accordance with Franklin County NC Guidelines we recommend staff and patrons protect themselves and others to the best of their ability. We ask that those who are unvaccinated wear a mask, but we will not be asking for proof of vaccination or demanding you put on a mask. We are an Outdoor Attraction with sufficient space for Social Distancing. Outdoor gatherings have proven to be the safest way to get together. “…even a light wind can rapidly reduce viral particle concentration.”-CDC. In the past we have combined small groups in an effort to be more efficient. This year you will not be asked to join another group. Our hand sanitizing stations from 2020 remain available. Haunters will continue to exercise caution, especially when it comes to screams or close contact. We will continue to avoid getting in your face, but we have other ways to freak you out. We’ve all had 18 months of this. Whatever you believe about Covid, please respect everyone around you.
What is your Refund Policy?
We’ve never closed for anything other than weather, but if we do cancel for any reason we issue a Panic Point Credit.
How do I use a Panic Point Credit?
Panic Point Credit is tied to the email address you used to purchase your ticket. When you enter your e-mail on the ticket form the credit will show up as “avail. credit” Put your tickets in the shopping cart, add any discount code you have, and make your purchase.
What if it Rains?
We prepare for weather. The parking lot and trails have been treated to handle some rain. Our default position is “OPEN” unless mother nature forces our hand. Watch the website and go to the weather page if you want more info. If we are forced to close due to weather you will receive a Panic Point credit that you can use this year or any time in the future. You will not be credited any tax or service fees, because taxes & fees are not charged again when you use your credit.
What can I bring in with me?
We do not allow backpacks or bags in the venue. We suggest you bring your phone, and some cash or a card if you need one. Everything else should stay in the car. Bags can be hazardous and very easy to lose on the trail when your focus is on…other things.
Do you allow photos and videos inside the Attractions?
No. Please do not attempt to take photos with the haunters. Absolutely no photos or video recording of any kind inside of the attractions. Feel free to take pictures and video in the Midway (Circle) all you like.
Do I need to sign a waiver?
We no longer collect paper waivers. Online ticket buyers will acknowledge the waiver when making a purchase. A sign at the entrance to the venue contains our rules & regulations, along with a link to the full contents of the waiver.
What if I lose my tickets?
We do not replace lost tickets. You will have a wristband for the main attractions, and paper tickets for the Carny Crypt & Carnival Games. Some people really lose their wits when they get scared, so put your paper tix, phone, and $$ somewhere SAFE.
Can I buy my tickets at the door? Can I use credit or debit?
All tickets purchased must be purchased online. We accept all major credit/debit cards.
Where is Panic Point?
When is the Haunted House open?
Weekends from September 18th through November 6th, 2021
Do you offer any special offers or promotions?
ABSOLUTELY! Just visit our Discount Page for the information you seek.
Is there an age limit?
Yes. We do not allow children under 9 in any of our attractions. Children between the ages of 9 & 12 must be accompanied by an adult. Children younger than 9 are allowed in the Midway, when accompanied by a parent, so they can be removed to the parking lot immediately in the event they become too afraid.
How Many People go in at once?
The hayride holds 24-28 depending on the trailer. All other attractions are walking. We’ll send you in with your entire group unless its more than 12 people. We urge everyone to keep a normal walking pace. Keep about 50 feet between you & the group in front of you. Groups that travel abnormally fast or abnormally slow cause the “conga line effect”, which is….undesirable. If you put your two bravest people in the lead and on the back, they can herd the petrified or cowering in the group.
Do you charge for Parking?
Nope. Park as much as you want for free.
Can I drop my kids off?
Yes, but please stay nearby. If Panic Point suspends operations or closes due to weather we are not responsible for sheltering patrons who do not have a vehicle on site, so please watch the weather and make sure a vehicle is available to anyone who has been dropped off. The town of Youngsville is very close, and The Yacht Club has outdoor seating in a courtyard area. Scoops on Main and Diamond Pizza are also open late. We do not charge admission to enter the main area, so you are also welcome to wait by one of the fire pits and people watch. No bringing your own chair, though. We have places to sit in the venue.
Can I enter the venue without a ticket?
The main (Circle, Midway) area is open to all, so if you’re waiting on the kiddos you can do it by one of our fires while enjoying watching people get scared of their shadows in the Midway.
How Scary is the Haunted Trail?
There is no official haunted attraction rating system, but we rate ourselves PG-13.
What if I want to stop half-way through?
Curl up in a ball and start crying and we’ll figure it out. Or just get the attention of one of our haunters. They will find a member of the security team to escort you out of the attraction. We have a few maintenance trails that will allow you to make the walk of shame while encountering as little ridicule as possible.
What are The Rules?
The first rule is “NO INTENTIONAL CONTACT”. You will not be grabbed, dragged, hit, cut, gouged, marred, gored, impaled, or otherwise contacted intentionally by anyone in the attractions. And, please, for your own safety, do not attempt to make contact or do harm to our beloved haunters. That is some seriously bad mojo. We have 56 security cameras & a couple of Sheriff’s deputies on site to haul you off if you get out of line. We do not allow patrons to enter the attractions who are clearly intoxicated. No drugs or alcohol are allowed on site. Disorderly conduct such as foul language and threats of violence will not be tolerated. If you are removed for violating our code of conduct (posted at the wavier table) you will be removed and sent home without a refund.
What should I wear?
We’ll be in “Axe-Murderer Semi-Formal”, so just make sure you don’t out-dress us. The first rule is NO MASKS or elaborate face makeup. We don’t want anyone getting confused about who is there to scare and be scared. If you want to wear a costume on Halloween, keep it fun and/or silly. Again, we don’t want anyone confusing you with an actor. We’ve been laying down sand and gravel for a few years, but when it rains you may find some mud or a puddle. Wear close-toed shoes that you wouldn’t mind getting a little dirty. Check the night-time temps and bundle up if necessary!
Are there any Warnings?
We use a lot of strobe lights (who doesn’t?), so if you are prone to seizures due to strobes, enter at your own risk. If you have a heart condition, are prone to panic attacks, are pregnant, or have Covid comorbidities, you should stay home.
Can I work there?
We’re ALWAYS looking for talent. The 2021 application is live on the Join Our Haunt Page. We evaluate and hire people all year. The end of the season is the perfect time to try out haunting and see if you’d like to be a part of the team in 2022.