Frequently Asked Questions
Is Panic Point open?
YES! We had a safe, successful fall season in 2020 and it looks like we can return to something approaching normal in 2021.
What is your Refund Policy?
We’ve never closed for anything other than weather, but if we do cancel for any reason we issue a Panic Point Credit that is tied to your e-mail address, and never expires.
How do I use a Panic Point Credit?
When a Panic Point credit is issued, it is tied to the email address you used to purchase your ticket. When you enter your e-mail on the ticket form the credit will show up. Put your tickets in the shopping cart, add any discount code you have, and make your purchase. If the night you choose is the same price the total will be $0. If its less, you will have a bit of credit left. If its more, you’ll pay a few more bucks at checkout.
What if it Rains?
We prepare for weather. The parking lot and trails have been treated to handle some rain. Our default position is “OPEN” unless mother nature forces our hand. Watch the website and go to the weather page if you want more info. If we are forced to close due to weather you will receive a Panic Point credit that you can use this year or any time in the future. You will not be credited any tax or service fees, because taxes & fees are not charged again when you use your credit.
What can I bring in with me?
We do not allow backpacks or bags in the venue. We suggest you bring your phone, and some cash or a card if you need one. Everything else should stay in the car. Bags can be hazardous and very easy to lose on the trail when your focus is on…other things.
Do I need to sign a waiver?
We no longer collect paper waivers. Online ticket buyers will acknowledge the waiver when making a purchase. A sign at the entrance to the venue contains our rules & regulations, along with a link to the full contents of the waiver.
What if I lose my tickets?
We do not replace lost tickets. You’ll have a single ticket this year. Just put it somewhere safe between attractions. Take care of it like its your phone or your keys. Some people really lose their wits when they get scared, so put EVERYTHING somewhere safe.
Can I buy my tickets at the door? Can I use credit or debit?
All tickets purchased online come with guaranteed entry. Walking up might be OK on a lighter night, but if we are sold out you won’t get in. Best to buy online.
Where is Panic Point?
When is the Haunted House open?
Weekends from September 18th through November 6th, 2021
Do you offer any special offers or promotions?
ABSOLUTELY! Just visit our Discount Page for the information you seek.
Is there an age limit?
Yes. We do not allow children under 8 in our Quad Fright attractions. The attractions that young kids (and people who are too scared) can do are not operating, so there is sadly nothing for them to do to pass the time. We aren’t even lighting our fires. Children between the ages of 9 & 12 must be accompanied by an adult. Please use discretion with young children.
Do you charge for Parking?
Nope. Park as much as you want for free.
Can I drop my kids off?
Yes, but please stay nearby. If Panic Point suspends operations or closes due to weather we are not responsible for sheltering patrons who do not have a vehicle on site, so please watch the weather and make sure a vehicle is available to children who have been dropped off. In 2020 we are not allowing anyone to enter free of charge and wait in the main circle area where we have the attraction lines and fires (no fires, either). If you do not want to purchase a ticket and go through with them, we don’t have a problem with you waiting in your car. The town of Youngsville is very close, and The Yacht Club has outdoor seating in a courtyard area. Diamond Pizza is also open late. We estimate most people will finish about 2 hours after their arrival time. When they enter the Haunted Forest, they will be about 45 minutes away from completing all 4 attractions. If they text you when they exit the Haunted Forest you will make it back in time. The final attraction is the Menacing Maze, and takes about 5 minutes to walk through.
Can I enter the venue without a ticket?
The main (Circle, Midway) area is open to all, so if you’re waiting on the kiddos you can do it by one of our fires while enjoying watching people get scared of their shadows in the Circle.
When should I arrive?
We anticipate using 30 minute arrival windows in 2021. Arriving in your window will help spread out the crowd a bit. Timeslots will sell out, and we will not admit you before your window. We understand that things happen, so if you arrive after your window you will be allowed to enter (with a brief scolding or flogging, as we see fit)
How Scary is the Haunted Trail?
It gets a little scarier every year, but the scariest elements still get 4 out of 5 skulls on the scare-o-meter. If it were a movie we’d call it PG-13.
What if I want to stop half-way through?
Curl up in a ball and start crying and we’ll figure it out. Or just get the attention of one of our haunters. They will find a member of the security team to escort you out of the attraction. We have a few maintenance trails that will allow you to make the walk of shame while encountering as little ridicule as possible.
What are The Rules?
The first rule is “NO INTENTIONAL CONTACT”. You will not be grabbed, dragged, hit, cut, gouged, marred, gored, impaled, or otherwise contacted intentionally by anyone in the attractions. And, please, for your own safety, do not attempt to make contact or do harm to our beloved haunters. That is some seriously bad mojo. We have 56 security cameras & a couple of Sheriff’s deputies on site to haul you off if you get out of line. We do not allow patrons to enter the attractions who are clearly intoxicated. No drugs or alcohol are allowed on site. Disorderly conduct such as foul language and threats of violence will not be tolerated. If you are removed for violating our code of conduct (posted at the wavier table) you will be removed and sent home without a refund.
What should I wear?
We’ll be in “Axe-Murderer Semi-Formal”, so just make sure you don’t out-dress us. The first rule is NO MASKS or elaborate face makeup. We don’t want anyone getting confused about who is there to scare and be scared. If you want to wear a costume on Halloween, keep it fun and/or silly. Again, we don’t want anyone confusing you with an actor. We’ve been laying down sand and gravel for a few years, but when it rains you may find some mud or a puddle. Wear close-toed shoes that you wouldn’t mind getting a little dirty. Check the night-time temps and bundle up if necessary!
Are there any Warnings?
We use a lot of strobe lights (who doesn’t?), so if you are prone to seizures due to strobes, enter at your own risk. If you have a heart condition, are prone to panic attacks, are pregnant, or have Covid comorbidities, you should stay home.
Can I work there?
We’re ALWAYS looking for talent. The 2021 application will be posted on the site around July 1st. We lose a few actors to moves and college every year, so limited slots are available for newcomers.